With Orchestra 7, drive your receptions

How many customers are currently waiting in your agencies? What is the current average processing time per process and agency?

Orchestra 7’s Operation Panel answers this question.  Coupled with this steering tool, a staff notification module allows you to receive alerts by email (or sms) about a number of pending tickets or a processing time that slips… The little extra that allows customer managers to readjust their teams in real time.

 

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