VisualCom organizes the appointments of country continuity card applicants

VisualCom organizes the appointments of country continuity card applicants

Every start of each year, Air-Caledonia agencies are experiencing a record number of visitors to renew the “Continuity Country” cards. 2019 marks a turning point in the organization of the reception of applicants with the taking of appointments for this process. Using Qmatic’s Orchestra solution, Air-caledonie agents are now taking appointments for the first few weeks of January. The appointment can be taken by agency or telephone. Confirmation of the appointment is sent by SMS and/or email. 2 reminders are then sent at 24 hours and 2 hours of the appointment. hashtag‘Orchestra7 hashtag’,‘Visualcom’ hashtag‘Qmatic’

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